Daily Streak Days reset
An uncommon issue can cause the total amount of accumulated Daily Streak Days to suddenly vanish. If this happens, please reach out to us with your in-game ID and the number of lost Daily Streak Days, and we can try restoring this streak number as a one-time courtesy.
Seeing messages with error codesIf you experience issues while playing and receive a message in-game with an error code, we recommend trying these troubleshooting steps. |
Missing Tournee rewards
We're aware of an issue that may cause some players to earn Tournee rewards, but not receive them. If this happens, please reach out to us with your in-game ID and any advertised rewards you can recall.
Large amount of disappearing Tokens
There is a rare issue that may cause some players to suddenly lose a high number of Tokens. If this happens, please reach out to us with your in-game ID and the amount of lost Tokens, for we can look into getting those back as soon as possible.
Watch'Ems (Ad Video) issuesNo Watch'Ems Available Please keep in mind that Watch'Ems are not designed to be available at all times. If you see the message listed in the image to the right, this is most likely not a technical issue. Hopefully Watch'Ems will reappear for you in the future.
Technical Issues When Viewing Videos We are aware that the Watch'Ems may not always work as expected. If this occurs while trying to watch an ad video, we recommend basic troubleshooting steps (closing and reopening the game, turning the device off and on again) and checking your device's connection. |
Signing in successfully but progress is gone
If you are able to sign into your game without any issues, but your saved progress isn't appearing, we recommend checking your device's connection.
Unable to play past first 90 Holes
If you're unable to continue playing the game after Hole 90, we recommend signing in, troubleshooting common errors, and checking your device's connection.
Japanese text characters won't displayWe're aware of an issue that may affect players on Android 12/13 devices that causes Japanese text characters to display as squares. |
Game unavailable in app store
There is an known issue that may cause Fairway Solitaire Blast to not appear in the app store on some devices.
Seeing Facebook "development mode" errorWe're aware of an issue that may affect players while trying to sign in using a Facebook account. The error will display similar wording to "App Not Setup: This app is still in development mode." |
If you have tried all of the recommended steps above and are still experiencing issues,
feel free to reach out to us for assistance.